Testimonials

The indelible mark left on others is my hallmark of success and how I take stock of my career.

"It's not just tactically what we ended our work with , it's *the legacy that is left behind**. Kate is really* *building that skill set in the next generation of leaders**. Thank you so very much.”*

"Kate brings unparalleled thoughtfulness and intellect to UX strategy and service design projects, skillfully guiding teams to decisions that *improve both customer and business outcomes**. As project targets and goals changed, Kate intervened at critical junctures to keep the broader cross-functional team grounded in research insights and focused on ultimately* *delivering value to customers**. She brings to all of this rigorous thinking and, just as important, her good sense of humor!”*

"I admire her willingness to go *above and beyond**, to* *challenge traditional thinking**, and to ask* thought-provoking questions. She has such a *strategic mindset**, talent for creative problem solving, and passion for forging a path towards transformative change. Kate openly shared her knowledge and expertise in the area of service design.* I learned so much from Kate and I thoroughly enjoyed working alongside her.”